2167.HK

Headquartered in Beijing, China, and founded in 2006, TI Cloud Inc. specializes in providing cloud-based customer contact solutions to enterprises throughout the People's Republic of China. These offerings enable businesses to manage multi-channel customer engagements and include intelligent contact center services for migrating operations to the cloud. The company also supplies agile agent solutions, facilitating customer interaction activities away from physical contact centers, and ContactBot solutions, which leverage practical AI to automate tasks traditionally handled by human agents. Furthermore, TI Cloud delivers virtual private cloud services, encompassing software licenses and bespoke customization. Its diverse client base spans sectors such as technology, retail, insurance, education, automotive, and financial technology.