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Salesforce, Inc. specializes in customer relationship management (CRM) technology, working to unite businesses with their global customer base. Its flagship Customer 360 platform empowers clients to deliver seamless, integrated experiences to their own customers. The company's comprehensive portfolio includes solutions for sales management – encompassing data storage, lead tracking, progress monitoring, opportunity forecasting, insightful analytics, and generating quotes, contracts, and invoices. It also offers Service capabilities for delivering trusted, highly personalized customer support at scale. Further offerings comprise a flexible platform for businesses of all sizes, locations, and industries to build bespoke applications with drag-and-drop tools; an online learning platform for developing Salesforce skills; and Slack, a key system for engagement. Additionally, Salesforce provides Marketing solutions to plan, personalize, and optimize one-to-one customer journeys, alongside Commerce offerings that unify the customer experience across mobile, web, social, and in-store touchpoints. Its technology suite is rounded out by Tableau, an end-to-end analytics solution for various enterprise use cases, and MuleSoft, an integration offering designed to unlock data across an entire enterprise. Salesforce serves diverse sectors such as financial services, healthcare, life sciences, and manufacturing. Beyond its core products, the company provides professional services and both in-person and online courses to certify customers and partners in architecting, administering, deploying, and developing its various offerings. Salesforce, Inc. distributes its services through direct sales and a network of consulting firms, systems integrators, and other partners. Established in 1999, the company is headquartered in San Francisco, California.